Doug Robertson is a Director of an Auckland based Business Consultancy with affiliates in the U.S.A., U.K., and Australia. He is a specialist in negotiation techniques.

Doug attended Trinity Academy and Edinburgh College of Art where he studied Commercial Art and Graphic Design .He worked in the graphic design industry in the U.K. prior to immigrating to New Zealand in 1968.

In New Zealand he worked in the Graphic Design area of the printing industry before moving into the Sales and Marketing field.

Doug has held the positions of National Sales Manager, Marketing Manager and Advertising and Sales Promotions Manager with several prominent New Zealand and multi-national companies and was actively involved in setting up a number of national retail buying groups.

He lectured in Marketing, Service Marketing, Sales and Sales Management for the Faculty of Commerce and the Faculty of Arts at the Auckland Institute of Technology and currently conducts short courses for both the Auckland University of Technology and The University of Auckland Business School.

Doug has a long association with the New Zealand Institute of Management and has developed and presented successful training courses for the Auckland, Canterbury and Otago Divisions since 1988. He was a faculty member of the NZIM (Auckland) Advanced Executive and Management Development Programmes and is a current faculty member of the Otago NZIM Advanced Executive Programme.

He is an accredited facilitator of the Leaderskills (Australia) Pty. ‘ 360 degree Upward Feedback’ Management Development Programme and a member of The New Zealand Business Excellence Foundation.

Doug has consulted to a wide range of companies in the Manufacturing, Retail, Finance, Agricultural and Service sectors in New Zealand and Australia and has been involved in both management development and research projects for Professional Associations, Local Government, Not-for-profit organisations and Educational Institutions.

Doug’s special area of expertise is negotiation and his ‘Negotiation Skills’ and ‘Advanced Negotiation Skills’ programmes have been successfully used in-house by many companies, professional associations, trade unions and local government authorities in both Australia and New Zealand.

Courses developed and presented by Doug.

Management Skills for the New Manager.
Achieving Managerial Excellence.

Understanding Best Practices.
Understanding Strategic Planning.

Marketing made Simple.
Marketing and Selling Professional Services.
How to write your Marketing Plan.

Building the A Team.
Motivation…The Key to Success.
Managing your Sales Team for Results.

Supercharge your Selling.
Selling by Telephone on the outbound and inbound call.

Presentation Skills. How to Successfully Present your Products and Services.

Effective Sales Proposals. How to write a Winning Sales Proposal.

Negotiation Skills.
Advanced Negotiation

Fostering Creativity and Innovation in the N.Z. Workplace.

The Robertson Group’s Clients include:
The University of Auckland Business School.
The Auckland University of Technology.
Icehouse
Agenda Communications Ltd.
Alcuin International (Australia) Pty. Ltd.
DHL
Human Potential (Australia) Pty. Ltd.
Mitre 10 (New Zealand)
New Zealand Institute of Management.
Neurolgical Foundation of NZ
NZF Stainless
PriceWaterhouseCoopers.
Telstraclear
The Buchanan Group.
The Training Line
VJ Henderson Associates.
Wrightsons.